“Every smart Facility Manager knows that closing Work Orders faster requires BOTH Facility Management Companies and DIRECT Access to A-Player Technicians.”

No professional worth their salary relies on just one tool to get every job done.

“That’s why the best Facility Managers keep both tools in their toolbox — the FMC and direct access to A-player technicians.”

Every FM has faced a Work Order that stalls and takes too long to close.”

“Sometimes the math just doesn’t work. When the job budget, the FMC’s margin, and the tech’s minimum rate don’t line up, the Work Order gets stuck.”

Stuck Work Orders

“When the stall is budget related, taking that same number and offering it directly to a ServiceChannel-approved technician within your Preferred Vendor Network — or whichever platform you use — can get the Work Order closed immediately.”

“I’ve seen WOs sit for months just because the number offered through the system was lower than my minimum. Yet the client’s actual budget was already close to my rate. If that number had come directly to me, the job could’ve been closed the same day it was created.”

How to Close Out Work Orders Faster

“The fastest way to shorten the time WOs stay open is to give yourself multiple ways to get them closed. Facility Management Companies already do a great job — but you can put that system on steroids by adding A-level, ServiceChannel Approved technicians to your roster. Direct access means the tech is working for you, and he’s motivated to close fast — because if he doesn’t, you’ll never call him back.”